At Digitalsaurabhh proprietary , we strive to ensure complete satisfaction with our products/services. However, we understand that sometimes circumstances may arise where a refund or cancellation is required. Please read our Refund & Cancellation Policy carefully to understand your rights and obligations.
1. Refund Policy
1.1 Eligibility for Refunds:
Refunds are applicable only under the following conditions:
• The product/service was not delivered as promised.
• The product/service was damaged, defective, or incorrect upon receipt.
• Any other exceptional cases deemed valid by our customer support team.
1.2 Refund Request Process:
• To request a refund, please contact us at info@digitalsaurabhh.com within 7 days of purchase/delivery.
• Provide your order ID, proof of purchase, and a clear explanation of the issue.
1.3 Refund Approval:
• Refunds will be processed upon verification of your request.
• Approved refunds will be credited back to your original payment method within 28 days.
1.4 Non-Refundable Items/Services:
Certain items/services are non-refundable, including but not limited to:
• Digital downloads, subscriptions, or services already rendered.
• Customized or personalized products.
• Products/services marked as “non-refundable” at the time of purchase.
2. Cancellation Policy
2.1 Order/Service Cancellation by Customer:
• You may cancel your order/service request within 24 hours of placing the order.
• To cancel, contact us at info@digitalsaurabhh.com or 9074732838.
2.2 Order/Service Cancellation by Us:
We reserve the right to cancel any order/service due to:
• Fraudulent or unauthorized transactions.
• Inaccurate or incomplete information provided.
• Unforeseen circumstances affecting delivery or service fulfillment.
2.3 Cancellation Refunds:
• For eligible cancellations, refunds will be processed as per our Refund Policy.
3. Contact Us
If you have any questions or need further clarification regarding our Refund & Cancellation Policy, feel free to reach out to us at:
• Email: info@digitalsaurabhh.com
• Phone: 9074732838